about DOUBLE R ENTERPRISEs
Privacy Policy
Effective Date: August 16, 2026
Last Updated: August 16, 2026
Double R Enterprises, LLC ("Double R Enterprises," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you visit our website, purchase our products or services, submit a request, contact us, or otherwise interact with our business.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
By using doublerenterprises.com (the "Website"), you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
This may include:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Account information
- Information submitted through contact, quote, or request forms
- Order and purchase information
- Product customization information
- Artwork, images, text, logos, and other files you upload for custom products
- Information you provide when requesting web design, IT support, printing, engraving, sublimation, consulting, or other services
- Communications you send to us
Payment Information
When you make a purchase, payment information is processed through the payment provider(s) made available during checkout.
Double R Enterprises does not intentionally store complete credit card numbers or security codes on its own website servers. Payment information may be collected and processed directly by our payment service providers according to their respective privacy policies and terms.
Automatically Collected Information
When you visit our Website, certain technical information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General Website usage information
- Information about interactions with the Website
This information may be used to maintain Website security, troubleshoot technical problems, understand Website usage, and improve our services.
North Carolina's own website privacy disclosure, for example, recognizes that IP address, browser/OS information, access times, pages visited, and referring websites can be automatically collected for website operation and security purposes.
2. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Keep products in your shopping cart
- Maintain your shopping session
- Remember preferences
- Support account and checkout functionality
- Authenticate users
- Improve Website performance
- Analyze Website traffic and usage
- Maintain Website security
Some cookies may be placed by third-party services used to provide Website functionality, payment processing, shipping, analytics, advertising, or other services.
You may be able to control cookies through your browser settings. Disabling certain cookies may prevent portions of the Website, shopping cart, checkout, or other functionality from operating correctly.
3. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Provide products and services
- Process payments
- Calculate and arrange shipping
- Communicate about orders
- Respond to customer inquiries
- Provide quotes
- Create and fulfill customized products
- Provide technical or business services
- Maintain customer accounts
- Send requested communications
- Send marketing communications when permitted
- Improve our products, services, and Website
- Prevent fraud and abuse
- Maintain Website and network security
- Troubleshoot technical issues
- Comply with legal obligations
- Enforce our agreements and policies
4. Custom Product Designs and Uploaded Content
When you use our online product customization tools, you may upload or create designs containing images, artwork, logos, text, photographs, or other content.
We may retain such information as reasonably necessary to:
- Create your customized product
- Process your order
- Provide design-editing functionality
- Reproduce your approved design for fulfillment
- Resolve customer service issues
- Maintain transaction and business records
You are responsible for ensuring that you have the necessary rights and permissions to use content you upload.
We do not claim ownership of your original artwork merely because you upload it to our Website.
5. Information Sharing
We may share information with third parties when reasonably necessary to operate our business and provide requested products or services.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Ecommerce and Website service providers
- Product customization and design platforms
- Hosting providers
- Email and communications providers
- Analytics providers
- Printing, manufacturing, or fulfillment partners
- Technology and security providers
- Professional advisers
- Government authorities when legally required
We do not sell your personal information simply because you place an order with us.
We may disclose information when necessary to comply with law, respond to legal process, protect our rights or property, investigate fraud or abuse, or protect the safety of our customers, Website, or business.
6. Service Providers
Third-party providers may process information on our behalf in order to provide services such as payment processing, shipping, Website hosting, ecommerce functionality, product customization, email delivery, analytics, and security.
Those providers may have their own privacy policies governing their handling of information.
7. Marketing Communications
If you voluntarily subscribe to our email list or otherwise request marketing communications, we may use your email address to send information about:
- Products
- Services
- Promotions
- New offerings
- Business updates
- Events
- Other information we believe may be relevant to you
You may unsubscribe from marketing emails at any time using the unsubscribe mechanism included in the message or by contacting us.
Transactional communications—such as order confirmations, shipping notices, account notifications, and important service communications—may still be sent when necessary.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
If we determine that a security breach has occurred that triggers applicable notification requirements, we will provide notification as required by applicable law. North Carolina law contains specific requirements concerning notification following certain security breaches involving personal information.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing services
- Maintaining business and financial records
- Resolving disputes
- Preventing fraud
- Meeting legal and accounting obligations
- Enforcing agreements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party service you use.
11. Children's Privacy
Our Website is intended for a general audience and is not directed specifically toward children.
We do not knowingly request or intentionally collect personal information from children for purposes that are prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact us so we can review the situation and take appropriate action.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
Some information may need to be retained because of legal, accounting, security, fraud-prevention, or transaction-related requirements.
Requests may require reasonable verification of your identity before we act on them.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, Website, services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of the Website following publication of an updated Privacy Policy constitutes your acknowledgment of the updated policy to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:
Double R Enterprises, LLC
Website: doublerenterprises.com
Email: info@doublerenterprises.com
Phone: (984) 800-5200
Address: PO Box 46378 | Raleigh, NC 27620
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