about DOUBLE R ENTERPRISEs
Terms & Conditions
Effective Date: August 16, 2026
Last Updated: August 16, 2026
Welcome to Double R Enterprises, LLC.
These Terms & Conditions ("Terms") govern your use of doublerenterprises.com, including purchases made through our online store, use of our product customization tools, and requests for products and services.
By accessing or using the Website, creating an account, submitting a request, placing an order, or purchasing products or services from Double R Enterprises, you agree to these Terms.
If you do not agree to these Terms, please do not use the Website.
1. About Double R Enterprises
Double R Enterprises, LLC provides products and services that may include:
- Custom apparel
- Custom accessories
- Sublimation products
- Heat-transfer products
- Laser engraving
- Custom printed products
- Web design
- IT support and computer services
- Business consultation
- Digital and electronic media services
- Other custom or technology-related services
Specific products and services may be subject to additional terms provided at the time of purchase or service.
2. Website Use
You agree to use this Website only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to the Website
- Interfere with Website operation
- Introduce malicious software or code
- Abuse forms, checkout systems, or other Website functionality
- Use the Website to commit fraud
- Submit unlawful or infringing material
- Attempt to circumvent security measures
- Use the Website in a manner that could damage Double R Enterprises or its customers
We reserve the right to restrict or terminate access to the Website when reasonably necessary to protect the Website, our business, our customers, or others.
3. Accounts
Certain features may require you to create an account.
You are responsible for:
- Providing accurate information
- Maintaining the confidentiality of your credentials
- Keeping your account information current
- All activity occurring through your account
You should notify us promptly if you believe your account has been compromised.
4. Products and Product Information
We make reasonable efforts to accurately display product descriptions, images, pricing, colors, dimensions, and availability.
However, actual colors may vary depending on:
- Your display
- Device settings
- Printing processes
- Materials
- Manufacturing variations
Product images may also represent examples or mockups and may not perfectly reproduce the finished physical product.
We reserve the right to correct errors, update product information, and discontinue products without prior notice.
5. Custom Products
Custom products may be created using customer-provided artwork, photographs, logos, text, designs, or other materials.
By submitting content for customization, you represent that:
- You own the content or have permission to use it.
- You have the necessary rights to reproduce and modify the content.
- The content does not knowingly violate another party's copyright, trademark, privacy, publicity, or other rights.
- The content does not contain unlawful material.
Double R Enterprises may refuse to produce content that we reasonably believe is unlawful, infringing, fraudulent, abusive, hateful, threatening, or otherwise inappropriate.
6. Customer-Provided Artwork
You retain ownership of original artwork and other intellectual property you provide to us, except for rights expressly granted to Double R Enterprises for purposes of fulfilling your order.
By submitting artwork, you grant Double R Enterprises the limited right to reproduce, process, modify as necessary for production, and use the artwork solely as reasonably necessary to fulfill your order and provide related services.
7. Design Approval
Customers are responsible for reviewing customized products and designs before submitting an order.
You should verify:
- Spelling
- Names
- Dates
- Numbers
- Images
- Colors
- Design placement
- Sizes
- Quantities
- Product selections
- Other customization information
Once production has begun, changes may not be possible.
8. Pricing
Prices displayed on the Website are subject to change without notice.
The price applicable to your order is the price displayed at checkout before you submit the order, subject to correction of obvious pricing errors.
Additional charges may apply for certain customization options, quantities, materials, design areas, rush services, shipping, or other requested services.
9. Orders
Submitting an order constitutes a request to purchase the selected products or services.
An order is not necessarily accepted until Double R Enterprises confirms the order and/or begins processing it.
We reserve the right to refuse or cancel an order when reasonably necessary, including because of:
- Product availability
- Pricing or listing errors
- Suspected fraud
- Payment problems
- Inability to fulfill the requested customization
- Inappropriate or unlawful submitted content
- Other legitimate business reasons
If we cancel an order after payment has been collected, we will provide an appropriate refund for the canceled portion of the order.
10. Payment
Orders must be paid using an accepted payment method available during checkout.
Payment processing may be handled by third-party payment providers.
Double R Enterprises does not intentionally store complete payment card information on its own Website servers.
You represent that you are authorized to use the payment method submitted for an order.
11. Shipping and Delivery
Shipping options, costs, and estimated delivery times are displayed during checkout when available.
Shipping estimates are not guaranteed delivery dates unless expressly stated otherwise.
Delivery may be affected by:
- Carrier delays
- Weather
- Holidays
- Address errors
- Carrier disruptions
- Manufacturing or fulfillment delays
- Other circumstances beyond our reasonable control
Customers are responsible for providing accurate shipping information.
Additional charges may apply if an order must be reshipped because of an incorrect or incomplete address provided by the customer.
12. Custom Product Returns and Refunds
Because many of our products are made or customized specifically for the customer, customized products may not be eligible for return simply because the customer changes their mind or no longer wants the product.
If a customized product arrives damaged, defective, materially different from the approved order, or otherwise has a qualifying production issue, contact us as soon as possible with photographs and order information.
We will review the issue and determine an appropriate remedy, which may include replacement, correction, store credit, or refund when appropriate.
This section does not limit rights that cannot lawfully be waived under applicable law.
13. Non-Custom Products
Returns or exchanges for non-custom products are subject to the return policy applicable to that product and will be communicated through the Website or at the time of purchase.
Where a separate product-specific return policy applies, that policy will control to the extent of any conflict.
14. Digital and Technology Services
For web design, IT support, consulting, and other technology-related services:
- Scope of work may be defined through a quote, proposal, statement of work, invoice, or other written agreement.
- Additional work outside the agreed scope may require additional charges.
- Customers are responsible for providing accurate information and necessary access credentials or materials.
- Project timelines may depend on customer responsiveness and third-party services.
- Specific project terms may supersede these general Terms where expressly agreed in writing.
15. Quotes and Requests for Services
Submitting a quote or service request does not create a binding obligation for Double R Enterprises to provide the requested service.
Quotes may have expiration dates or conditions.
A project becomes subject to a binding service agreement when accepted according to the terms provided in the applicable proposal, quote, invoice, contract, or other written agreement.
16. Intellectual Property
The Website and its original content, branding, graphics, logos, text, design elements, and software are owned by or licensed to Double R Enterprises unless otherwise stated.
You may not reproduce, distribute, modify, sell, or exploit our proprietary Website content without permission.
Customer-owned artwork remains the customer's property, subject to the limited rights necessary to fulfill orders as described above.
Third-party trademarks, logos, and brands remain the property of their respective owners.
17. User-Submitted Content
You are responsible for content you submit through the Website.
By submitting content, you represent that you have the right to submit and use that content.
You agree not to submit content that:
- Infringes intellectual property rights
- Violates privacy or publicity rights
- Is unlawful
- Contains malicious code
- Is fraudulent
- Is threatening or abusive
- Violates applicable law
18. Third-Party Services
Our Website may integrate with third-party services, including payment processors, shipping providers, ecommerce services, product customization software, hosting providers, analytics services, and other technology providers.
Your use of those services may also be subject to the third party's own terms and policies.
Double R Enterprises is not responsible for third-party services that are outside our reasonable control.
19. Website Availability
We strive to keep the Website available and functional, but we do not guarantee uninterrupted or error-free operation.
The Website may occasionally be unavailable because of:
- Maintenance
- Updates
- Hosting problems
- Security events
- Third-party service outages
- Network issues
- Other circumstances beyond our reasonable control
20. Disclaimer
To the fullest extent permitted by applicable law, the Website and its content are provided on an "as available" basis.
We make reasonable efforts to provide accurate information but do not guarantee that all Website content will always be complete, current, or error-free.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Double R Enterprises, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products or services, except where such limitation is prohibited by law.
Nothing in these Terms limits liability that cannot legally be limited.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Double R Enterprises, LLC and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:
- Your violation of these Terms
- Your misuse of the Website
- Your submitted content
- Your infringement of another person's rights
- Your violation of applicable law
23. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.
24. Changes to These Terms
We may update these Terms periodically.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the Website following publication of revised Terms constitutes acceptance of the updated Terms to the extent permitted by law.
25. Contact Us
Questions regarding these Terms may be directed to:
Double R Enterprises, LLC
Website: doublerenterprises.com
Email: info@doublerenterprises.com
Phone: (984) 800-5200
Address: PO Box 46378 | Raleigh, NC 27620
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