Effective Date: August 16, 2026
Last Updated: August 16, 2026

At Double R Enterprises, LLC, we work hard to make sure your order is produced accurately and reaches you safely. This Shipping Policy explains how shipping is calculated, how orders are prepared for shipment, and what you can expect once your order leaves our hands.

1. Shipping Availability

We currently ship products to locations supported by the shipping services available during checkout.

Available shipping methods, carriers, delivery estimates, and shipping costs are calculated based on factors such as:

• Shipping destination
• Package size and weight
• Products ordered
• Quantity
• Carrier availability
• Service level selected at checkout

Shipping options and prices are displayed during checkout before you submit your order.

2. Shipping Costs

Shipping costs are calculated using the shipping services available for your order and destination.

Depending on your order, available services may include standard, expedited, or other carrier options.

The shipping charge displayed at checkout is the amount applicable to the shipping method you select at the time your order is placed.

Shipping charges are separate from the product price unless otherwise stated.

3. Order Processing

Most orders require processing time before they are shipped.

Custom products require additional preparation because they may need to be:

• Designed
• Reviewed
• Approved
• Printed
• Sublimated
• Engraved
• Assembled
• Packaged
• Otherwise prepared specifically for your order

Processing time may therefore vary depending on the product, quantity, customization, and current production workload.

Shipping time begins after your order has been processed and shipped.

An estimated delivery date shown during checkout is an estimate and is not a guaranteed delivery date.

4. Custom Product Review

Custom designs submitted through our online designer or other customization tools may be reviewed before production.

If a submitted design requires clarification, correction, or cannot be produced as submitted, we may contact you before beginning production.

If we determine that a submitted design cannot be produced in accordance with our policies, we may cancel the affected order and issue a refund as described in our Returns & Refunds Policy.

5. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your:

• Name
• Street address
• Apartment/unit number
• City
• State
• ZIP/postal code
• Contact information

Double R Enterprises is not responsible for delays, additional shipping costs, or lost packages resulting from an incorrect or incomplete address provided by the customer.

If an order is returned to us because the shipping address was incorrect or incomplete, additional shipping charges may apply if you request that the order be reshipped.

6. Carrier Delays

Once an order has been transferred to the carrier, delivery is subject to the carrier's handling and transportation processes.

Delivery may be delayed by circumstances including:

• Severe weather
• Natural disasters
• Holidays
• Carrier volume
• Transportation disruptions
• Address issues
• Operational delays
• Other circumstances outside our reasonable control

We will make reasonable efforts to assist customers with shipping issues, but we cannot guarantee carrier delivery times.

7. Lost, Stolen, or Damaged Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please check with household members, neighbors, building management, and the delivery location before contacting us.

If a package appears to be lost or damaged in transit, contact us as soon as possible with your order number and available tracking information.

For damaged merchandise, please retain the packaging and provide photographs of the product and packaging when requested. This information may be necessary to investigate a carrier or fulfillment claim.

8. International Orders

If international shipping is offered, the customer may be responsible for customs duties, taxes, brokerage charges, import fees, or other charges imposed by the destination country.

These charges are not necessarily included in the product or shipping price shown on our Website.

Customers are responsible for complying with applicable import requirements.

9. Shipping Changes and Upgrades

Once an order has entered processing or production, we may not be able to change the shipping method.

If you need to request a shipping change, contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate the request but cannot guarantee that a change will be possible.

10. Contact Us

For shipping questions or assistance with an order:

Double R Enterprises, LLC
Website: doublerenterprises.com
Email: info@doublerenterprises.com
Phone: (984) 800-5200

Please include your order number when contacting us about an existing order.